Eventmaster Account Tools
Controlling Additional Purchases
There are a range of features that allow you to control the sale of additional purchases on your event, including maximum purchase settings and additional purchase ownership.
Managing Restricted Access to Events
Access Codes and Keys are a great way to restrict access to your event dependingon your needs. This guide outlines the difference between the two.
Adding a Custom Question
You can add custom questions to your order form or email support@eventmaster.ie to do this for you. This is useful if you need to collect any additional data at the time of registration that is relevant to taking part in the event.
Why have your Fundraising event on Eventmaster?
The fundraising integration on Eventmaster was essentially born out of frustration in 2021! Benefactors were looking for powerful registration but integration with other fundraising platforms
Golf – Tee Time Functionality
For golf events, the Eventmaster platform now has built in tee-time functionality. Once a tee-time is selected and the booking is complete, that time is
How to Manage Corporate & Complementary Entries.
If you have sponsors or corporate partners for your event, the easiest way to give them heavily discounted/free entries with minimal admin is to give each person a unique code to enter. This means only employees or specific users can use the code to register themselves, and there is no need for the company to collect employee information in an excel file etc in order to enter them in manually.
Venue/Entry Capacity
If you are looking to cut off sales once a particular number of tickets has been sold, you can do this in the Dates section of the event editor. Additionally, if you have multiple timeslots on an event, you can control which tickets are listed under each one by clicking on Advanced, next to the set quantity.
Event Templates (Duplicate Events)
No need to recreate the wheel, once you’ve perfected your event set up, you can easily duplicate this.
Reports – Recently Updated
As an Eventmaster organiser you have full access to all your event data.
Reports are updated in real-time so you always have the most up to date information.
Reports include both dashboards/overviews and full reports to download.
Virtual Distance Events
During the Covid-19 pandemic several of our event organisers switched their events to a virtual capacity. In order for this model to work well we created a new module to allow users after they had registered for an event and completed the respective virtual distance to upload a time in the ‘Manage My Booking’ portal.
Event & Ticketing Webinar – January 2024
Webinar – Creating & Customising Events with Eventmaster
This webinar demonstration shows some of the built in tools for organisers using the Eventmaster Platform.
There are a wide range of free tools and supports for organisers to build and fully customise events on Eventmaster. Our platform specialists will be guiding you through all these features in this webinar.
Feel free to request a private training and demonstration session on any topic by emailing support@eventmaster.ie
Partial Refunds
You have the option to allow partial refunds on events. To request this functionality, please contact support@eventmaster.ie. If your would like our team to set this up for you, don’t hesitate to reach out.
Organiser – Additional Purchase Options
As an organiser you can have additional merchandise or purchase options as part of your event! For all additional purchases, these can go directly to your linked Stripe account or the Stripe account of the supplier/chosen charity.
Confirmation Emails
You can customise the confirmation email your customers receive when they book. By default this email will contain the event date, order number and link to their tickets. However, you can opt to add in additional information by following the steps below.
